Shipping policy
Shipping Policy
At LumaVeld™, we are committed to delivering your order safely, quickly, and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Delivery Time
Once your order has been processed, delivery typically takes between 5–10 business working days depending on your location within South Africa.
Shipping Partner
All orders are delivered using the trusted local door-to-door courier services of Aramex to ensure reliable and secure delivery directly to your address.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery in real time.
Delivery Information
Please ensure your shipping details and contact information are entered correctly at checkout to avoid delays.
Need Assistance?
If you have any questions regarding your order or shipping, our support team is always happy to assist you.
Thank you for choosing LumaVeld™.